What is an essential skill in any healthcare role that involves putting yourself in another person's shoes?

• Communication

• Empathy

• Dedication

• Integrity

Which quality is rooted in continuously learning and keeping a humble spirit?

• Friendliness

• Communication

• Teachability

• Integrity

What does mastering communication help healthcare professionals to establish?

• Empathy

• Rapport

• Dedication

• Integrity

Which quality is described as showing up and giving your all even when exhausted or burnt out?

• Friendliness

• Dedication

• Teachability

• Empathy

What is a key part of being an exceptional healthcare worker that builds trust and connection with patients?

• Friendliness

• Integrity

• Teachability

• Dedication

Which quality ties all other top skills together with a strong moral and ethical compass?

• Communication

• Empathy

• Integrity

• Teachability

What is the primary reason why communication is vital for healthcare professionals?

• It helps in diagnosing medical conditions.

• It ensures that patients clearly understand their treatment options.

• It allows healthcare providers to avoid medical jargon.

• It helps in maintaining medical records.

According to the text, what is the difference between empathy and sympathy in healthcare?

• Empathy involves understanding and relating to a patient's feelings, while sympathy involves feeling sorry for them.

• Empathy is about providing medical treatment, while sympathy is about emotional support.

• Empathy is a professional skill, while sympathy is a personal feeling.

• Empathy is less important than sympathy in healthcare.

Why is it important for healthcare professionals to be passionate about their job?

• It helps them earn more money.

• It sets them apart from other professionals.

• It helps them overcome challenges and stay motivated.

• It allows them to work fewer hours.

What does being forthright mean for a healthcare provider?

• Being able to diagnose diseases quickly.

• Being honest and straightforward with all medical information.

• Being able to perform surgeries.

• Being able to prescribe medications.