Elements of Formal Correspondence Quiz

What is the purpose of the subject line in an email?

• To include a file from your computer

• To sign the email

• To identify the topic of the email

• To greet the recipient

Answer explanation

The purpose of the subject line in an email is to identify the topic of the email, making it easier for the recipient to understand the content at a glance.

Who is the primary recipient of an email?

• The person in the Recipient field

• The person in the Carbon Copy field

• The person in the Subject Line

• The person in the Attachment field

Answer explanation

The primary recipient of an email is the person in the Recipient field, where the email is directly addressed to them.

What does the salutation in an email represent?

• The body of the email

• The greeting of the email

• The attachment of the email

• The closing of the email

Answer explanation

The salutation in an email represents the greeting of the email, which is the initial expression of courtesy or acknowledgment to the recipient.

Where do you convey your main message in an email?

• In the closing

• In the email body

• In the subject line

• In the salutation

Answer explanation

In the email body is where you convey your main message in an email, as it provides the detailed content and context for the recipient.

What should be included in the signature of a business email?

• The sender's position, company/organization, logo, and additional contact information

• The recipient's name and address

• The subject of the email

• The date and time of sending

Answer explanation

The signature of a business email should include the sender's position, company/organization, logo, and additional contact information.

What is the purpose of the closing in an email?

• To include a file from your computer

• To identify the topic of the email

• To greet the recipient

• To end the conversation

Answer explanation

The purpose of the closing in an email is to end the conversation, signaling the completion of the message exchange.

What is an attachment in an email?

• A greeting to the recipient

• A file included from your computer

• The main message of the email

• The closing of the email

Answer explanation

An attachment in an email refers to a file included from your computer, not a greeting, main message, or closing of the email.

What is the purpose of the Carbon Copy (CC) field in an email?

• To identify the topic of the email

• To include a file from your computer

• To send the email to an additional recipient who is not the primary recipient

• To sign the email

Answer explanation

To send the email to an additional recipient who is not the primary recipient

"Love and Hugs" is an appropriate closing statement for Business emails.

• True

• False

What's the BEST way to rewrite this email?

Dear Ms. Lopez,

You didn't enter my grade yet. Can you do it?

Sincerely,

Sally Student

• Dear Ms. Lopez,

  My grade is not updated yet. Can you update it?

  Sincerely,

  Sally Student

• Dear Ms. Lopez,

  My grade is not updated yet. I am getting in trouble at home. Can you fix it?

  Sincerely,

  Sally Student

• Dear Ms. Lopez,

  My grade is not updated yet. When possible, can my grade be updated? Thank you for your time.

  Sincerely,

  Sally Student