Workplace Etiquette Quiz

Why is punctuality important in the workplace?

• It shows that you value others’ time and are reliable.

• It helps you avoid doing more work.

• It’s only important in some jobs.

Answer explanation

Punctuality in the workplace is important because it shows that you value others' time and are reliable, which contributes to a positive work environment.

What is one example of professional behavior?

• Wearing casual clothes to a job interview.

• Showing up late to meetings.

• Speaking respectfully to all coworkers.

Answer explanation

Speaking respectfully to all coworkers is an example of professional behavior as it demonstrates courtesy and professionalism in the workplace.

Which skill is demonstrated when someone helps resolve a disagreement between coworkers?

• Problem-Solving

• Conflict Resolution

• Teamwork

Answer explanation

Conflict Resolution is demonstrated when someone helps resolve a disagreement between coworkers.

How does diversity benefit a workplace?

• It makes everyone the same.

• It brings different perspectives and ideas.

• It causes more conflicts.

Answer explanation

Diversity benefits a workplace by bringing different perspectives and ideas, not by making everyone the same.

What is an example of digital etiquette?

• Using all caps in an email.

• Ignoring emails from coworkers.

• Sending a polite and clear message.

Answer explanation

An example of digital etiquette is sending a polite and clear message, which demonstrates respect and professionalism in online communication.

When is empathy most useful?

• When you are working alone.

• When a coworker is going through a tough time.

• When you don’t agree with someone.

Answer explanation

Empathy is most useful when a coworker is going through a tough time because it allows you to understand and support them during their challenges.

What does it mean to be a good team player?

• Always taking the lead.

• Working well with others and sharing tasks.

• Letting others do all the work.

Answer explanation

To be a good team player means working well with others and sharing tasks, not letting others do all the work.

What should you do if you encounter a problem at work?

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Answer explanation

Address the problem directly with your supervisor or HR department to find a solution and prevent it from escalating further.

How can you show respect to your coworkers?

• Listening to their ideas even if they differ from yours.

• Talking over them in meetings.

• Ignoring their opinions.

Answer explanation

To show respect to your coworkers, you should listen to their ideas even if they differ from yours. This demonstrates valuing their input and fostering a collaborative environment.

What is one way to show professionalism?

• Complaining about your job on social media.

• Being dependable and completing tasks on time.

• Dressing casually for a business meeting.

Answer explanation

Being dependable and completing tasks on time demonstrates professionalism by showing reliability and commitment to responsibilities.