QUIZ AQUA Menyapa - August
Authored by Gunawan Untoro
Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
Dibawah ini consumer reason yang bisa menggunakan keyword "BOTOL ISI dan BOTOL KOSONG" adalah ...
Bottle Neck Damaged
Label Damaged or Loose
Cap Damaged
Cap Leaking
2.
MULTIPLE SELECT QUESTION
15 mins • 10 pts
Jika ada keluhan Quality complaint product VIT seluruh indonesia ditransfer ke ....
IDA HO Extend JAK
West Java 1
Sesuai Maping area
Sesuai parbrik
3.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
Untuk case yang di 1 stop close Agent WAJIB tulis diremarks:
- Agent sudah infokan sesuai dengan FAQ
- (Tidak perlu mencantumkan FAQ yang disampaikan ke pelanggan)
Kondisi diatas berlaku untuk origin ....
Social Media
Inbound
Semua Origin
4.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
Untuk case yang di transfer Agent WAJIB tulis diremarks:
- Agent bantu tindaklanjuti sesuai SLA 2x24 jam hari dan jam kerja tidak termasuk Sabtu, Minggu dan Libur Nasional
Kondisi diatas berlaku untuk orgin ....
Social Media
Inbound
Semua Origin
5.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
Untuk Batch Code Primary yang sudah lengkap, Agent input Traceability Info dengan ....
None
Pending
Product Discarded
Not Asked
6.
MULTIPLE SELECT QUESTION
15 mins • 10 pts
Kolom Health Impact wajib diisi untuk consumer reason .....
Diarrhea
Illness
Vomiting
White Particles
7.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
Untuk keluhan chiller dan dispenser input Traceability Info dengan ....
Not Asked
Pending
Product Discarded
None
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