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Partner Support OJT

Authored by MHC Training

Professional Development

Professional Development

Partner Support OJT
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47 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What system grants us access to be able to reset an OLB Password?

Visa DPS

Billpay

Compass

Digital Insight (NCR)

Vertifi

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which system does Partner Support have access to unlock/reset partners log in credentials?

Symitar

Lobby Tracking

Simplexes

Meridian Link

Truechecks

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How long is an OLB temporary password good for?

240 Minutes

120 Minutes

30 Minutes

60 Minutes

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When searching for a check image that was deposited into our ATM, what search criteria do we use in Image Center?

Date, Amount, Account Number 

Date, Amount, Secondary Account Number

Date, Amount, Receiving User

Date, Amount, Receiving Device 

Date, Amount, Check Number 

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these check deposit types cannot be located in Image Center (IC User)?  

Teller-assisted deposits

PTM/PEC Deposits

Mobile Deposits

ATM Deposits

None of the above

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When using Vertifi, what search criteria do we use to locate a check?  

Date

Amount

User Number

Both A and B

Both A and C

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the default single check deposit limit in Vertifi?

$25,000

$35,000

$20,000

$15,000

$50,000

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