
Business Email Quiz
Authored by Courtney Burns
English
12th Grade
CCSS covered
Used 6+ times

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17 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the first thing your recipient sees in their inbox when they receive your email?
The greeting
The subject line
The closing
The main body
Tags
CCSS.RL.2.6
CCSS.RL.8.3
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What should you include in the closing of a business email?
Informal phrases
Your name and contact information
The purpose of your email
Background information
Tags
CCSS.RI.11-12.3
CCSS.RI.11-12.5
CCSS.RI.8.3
CCSS.RI.9-10.3
CCSS.RI.9-10.5
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the benefit of a clear subject line in a business email?
It makes the email look longer
It helps the recipient understand the purpose of your email
It allows you to use informal language
It makes the email more personal
4.
MATCH QUESTION
5 mins • 4 pts
Match the following actions with their impact on maintaining a professional tone in a business email:
Can make the email seem informal and unprofessional
Proofreading the email
Sets a respectful and professional tone
Using a professional salutation
Provides contact information and adds professionalism
Including a signature
Ensures the email is clear and free of errors
Using slang and emoticons
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following is a professional closing for a business email?
"See ya"
"Best regards"
"Later"
"Cheers"
Tags
CCSS.SL.11-12.6
CCSS.W.11-12.1D
CCSS.W.11-12.2E
CCSS.W.9-10.2E
CCSS.RL.9-10.4
6.
MATCH QUESTION
5 mins • 4 pts
Match the following purposes with their corresponding parts of a business email.
Subject
To provide a brief description of the email's purpose
Salutation
To include the sender's contact information
Signature
To list the recipients of the email
CC/BCC
To greet the recipient professionally
7.
DROPDOWN QUESTION
1 min • 1 pt
(a) should be used judiciously and only include necessary recipients.
Tags
CCSS.RI.9-10.7
CCSS.RL.9-10.7
CCSS.RL.8.7
CCSS.RI.11-12.8
CCSS.RL.11-12.8
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