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Business Email Quiz

Authored by Courtney Burns

English

12th Grade

16 Questions

Used 2+ times

Business Email Quiz
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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the first thing your recipient sees in their inbox when they receive your email?

The greeting

The subject line

The closing

The main body

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What should you include in the closing of a business email?

Informal phrases

Your name and contact information

The purpose of your email

Background information

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the benefit of a clear subject line in a business email?

It makes the email look longer

It helps the recipient understand the purpose of your email

It allows you to use informal language

It makes the email more personal

4.

MATCH QUESTION

5 mins • 4 pts

Match the following actions with their impact on maintaining a professional tone in a business email:

Provides contact information and adds professionalism

Using a professional salutation

Sets a respectful and professional tone

Using slang and emoticons

Ensures the email is clear and free of errors

Including a signature

Can make the email seem informal and unprofessional

Proofreading the email

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following is a professional closing for a business email?

"See ya"

"Best regards"

"Later"

"Cheers"

6.

MATCH QUESTION

5 mins • 4 pts

Match the following purposes with their corresponding parts of a business email.

Subject

To provide a brief description of the email's purpose

CC/BCC

To greet the recipient professionally

Salutation

To include the sender's contact information

Signature

To list the recipients of the email

7.

DROPDOWN QUESTION

1 min • 1 pt

(a)   should be used judiciously and only include necessary recipients.

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