E S B Vocabulary Quiz Part # 2

An agreement between an employee and a company outlining obligations and terms of employment.

The Chief Operating Officer (COO) holds a leadership role within a business. The COO is responsible for overseeing the day-to-day administrative and operational functions of a business.

A form of protection individuals can implement to protect their intellectual property. Copyright is designated for print, music, film, and various other forms of creative licenses.

Using one's mind to solve a problem in the best way by considering various potential solutions to the problem.

The method of sharing a start-up business online to pre-sell products.

An individual or business that purchases goods and services from a business.

The total cost of acquiring a new customer.

Activities or strategies employed by a business to retain existing customers.

A local agency with information on participating local businesses.

Statistical data that refers to particular groups within a population.