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Essential Business Email Expressions

Authored by NORANISAH BINTI ABU BAKAR

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University

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Essential Business Email Expressions
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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What phrase can you use to start a formal email?

Dear [Name]

Greetings

Hello there

To whom it may concern

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do you politely ask for a response in an email?

Send a follow-up email with no greeting

Just ignore the email and hope for a reply

Use phrases like 'I would appreciate your feedback' or 'Could you please let me know your thoughts?'

Demand an immediate response without explanation

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What expression is suitable for expressing gratitude in a business email?

Thank you for your assistance.

I appreciate your time.

Thanks for your feedback.

Grateful for your input.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which phrase can you use to introduce a new topic in an email?

I would like to discuss...

Can we schedule a meeting?

I hope you're doing well.

Let's wrap this up...

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do you express urgency in an email without being rude?

Ignore the recipient's time and demand immediate action

Use all caps to emphasize urgency

Use polite language to convey urgency, clearly state the importance, and suggest a reasonable timeframe.

Send multiple follow-up emails in quick succession

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