HPD 6-7

What is formal communication context?

• Communicate with superior with friendly manner

• Communicate with superior with local language

• Communicate with superior in professional way

• Communicate with superior with Caps Lock letter

What is informal communication context?

• Communicate with superior with friendly manner

• Communicate with superior with structural correct

• Communicate with superior with Caps Lock letter

• Communicate with grammatically correct

Which one is the correct writing context?

• Very well noted Misis.

• Very well noted Mister.

• Very well noted sir.

• Verry well noteddd..

Which one is showing correct communication text?

• alright I’ll be back to you miss.

• OKOK I’ll be back to you mister Agus

• I’ll be back to you Ms. Lucy

• I’ll be back in to you Mister, hehehe

Which one is showing informal reply text?

• Any time, NO WORRIES Sir.

• You’re welcome, Sir.

• My pleasure Sir.

• Always happy to help you Sir.

What is the purpose to learn body language?

• To improve our grooming and appearance

• To listen the meaning of the communication

• To communicate in long distance

• To understand non verbal message

Why keeping your eye contact is important?

• Showing good service

• Showing attention

• Showing smile

• Showing fast respond

Which picture is expressing as the most hospitable smile?

• 16

• 17

• 18

• 19

Which hand gesture is the most recommended?

• 2

• 1

• 4

• 3

Which hand shaking is considered as professional?

• Taking control

• Giving the control

• Shaking hands

• The glove handshake