Communication Quiz

What is communication?

• The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else.

• The act of listening to others without responding.

• The process of writing down thoughts without sharing them.

• The method of delivering messages through technology only.

Who is the sender in the Sender-Receiver Communication Model?

• The person who receives the message.

• The person who initiates the communication and develops an idea into a message.

• The method of delivery.

• Any distraction or factor in the environment.

What is a channel in the Sender-Receiver Communication Model?

• The person who initiates the communication.

• The method of delivery, such as text messages, emails, phone calls, and face-to-face interactions.

• Any distraction or factor in the environment.

• The verbal and nonverbal cues receivers convey.

What is noise in the Sender-Receiver Communication Model?

• The person who initiates the communication.

• The method of delivery.

• Any distraction or factor in the environment that prevents the message from reaching its destination.

• The verbal and nonverbal cues receivers convey.

What is the role of the receiver in the Sender-Receiver Communication Model?

• To initiate the communication.

• To develop an idea into a message.

• To complete the communication process by interpreting and assigning meaning to the message.

• To provide feedback.

What is the feedback loop in the Sender-Receiver Communication Model?

• The person who initiates the communication.

• The method of delivery.

• Any distraction or factor in the environment.

• The verbal and nonverbal cues receivers convey to indicate their reaction to communication.

What is a field of experience?

• The method of delivering messages.

• The beliefs, attitudes, values, and experiences that each participant brings to a communication event.

• Any distraction or factor in the environment.

• The verbal and nonverbal cues receivers convey.

People who have similar fields of experience are more likely to understand one another. True or False?

• True

• False

What is active listening?

• Active listening is a communication technique in which the receiver provides feedback to confirm what they have heard and to confirm the understanding of all parties.

• Active listening is ignoring the speaker and focusing on your own thoughts.

• Active listening is only nodding and smiling without understanding.

• Active listening is speaking more than listening.

What is understanding in the communication process?

• Understanding is the goal of all communication.

• Understanding is ignoring the message.

• Understanding is only about hearing the words.

• Understanding is speaking without listening.