Chapter 4 : MGT1164

Chapter 4 : MGT1164

University

20 Qs

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Chapter 4 : MGT1164

Chapter 4 : MGT1164

Assessment

Quiz

Business

University

Practice Problem

Hard

Created by

Eili Munirah

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20 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the primary goal of demand management?

To increase production output

To estimate and manage customer demand and make operating decisions

To reduce supply chain costs

To improve employee satisfaction

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following is NOT a component of effective demand management?

Gathering knowledge about consumers

Developing products and services to solve customers’ problems

Increasing inventory levels regardless of demand

Sharing knowledge with supply chain members

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What performance measure is used to determine the frequency of stockouts?

Fill rate

Stockout frequency

Order shipped complete

Service reliability

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which term describes the ability to perform all order-related activities and provide customers with critical information?

Operational performance

Availability

Service reliability

Demand planning

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What does 'operational performance' NOT include?

Speed

Consistency

Inventory turnover

Flexibility

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which concept involves moving functions to the channel member that can perform them most effectively?

Demand forecasting

Operational performance

Effective demand management

Inventory management

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which measure indicates that an order was shipped to the correct location with the exact amount ordered?

Fill rate

Order shipped complete

Service reliability

Stockout frequency

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