eNPS Whiz Challenge

What does eNPS stand for?

• Employee Net Promoter Score

• Employee Network Performance Score

• Employee Net Productivity Score

• Employee Network Promoter System

On a scale of 0 to 10, what score range classifies employees as “Promoters”?

• 0-6

• 7-8

• 9-10

• 5-7

Which of the following is a primary purpose of eNPS?

• To measure customer satisfaction

• To gauge employee loyalty and satisfaction

• To track company profits

• To evaluate product quality

Which of the following is NOT a factor in determining eNPS?

• Employee satisfaction

• Employee engagement

• Employee salary

• Employee recognition

True or False: A high eNPS score indicates that employees are likely to recommend the company as a great place to work.

• True

• False

What is a common follow-up question to the eNPS score question?

• How much do you earn?

• What is the primary reason for your score?

• How many hours do you work?

• What is your job title?

Which category do employees fall into if they rate the company 0-6 on the eNPS scale?

• Promoters

• Passives

• Detractors

• Neutrals