ITEP 308 Quiz 2

What is the primary function of ERP programs?

• • To manage individual business processes separately.

• • To coordinate information across every area of a business.

• • To track personal productivity.

• • To create marketing strategies.

Which of the following is NOT a function of Marketing and Sales (M/S)?

• • Developing products

• • Taking customer orders

• • Recording raw material purchases

• • Creating sales forecasts

What does a business process involve?

• • Random activities without a clear outcome

• • A collection of activities that takes some input and creates an output of value to the customer

• • Only financial transactions

• • The creation of internal reports

Which functional area is responsible for making the coffee and purchasing raw materials?

• • Human Resources (HR)

• • Marketing and Sales (M/S)

• • Supply Chain Management (SCM)

• • Accounting and Finance (A/F)

Which of the following is a benefit of ERP systems?

• • Disconnection between functional areas

• • Inefficient business processes

• • Improved communication and workflow

• • Lack of data sharing

Which department uses sales forecasts to plan for staffing needs?

• • Marketing and Sales (M/S)

• • Human Resources (HR)

• • Supply Chain Management (SCM)

• • Accounting and Finance (A/F)

Which of the following is NOT a function of Supply Chain Management (SCM)?

• • A) Production planning

• • B) Developing product pricing strategies

• • C) Ordering raw materials

• • D) Managing inventory levels

What does Accounting and Finance (A/F) do with raw data about transactions?

• • Create sales forecasts

• • Develop marketing strategies

• • Track employee performance

• • Record and summarize transactions

Which department is responsible for tracking customer orders and managing sales strategies?

• • Marketing and Sales (M/S)

• • Supply Chain Management (SCM)

• • Human Resources (HR)

• • Accounting and Finance (A/F)

What type of data is used by Human Resources (HR) for employee hiring and training?

• • Sales data

• • Production data

• • Personnel forecasts

• • Financial reports