THC 107 QUIZ 2

He is a British entrepreneur who says “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”

He is a German born American economist and a professor at the Harvard Business School.

He is one of the pioneers in quality research and defined quality as “fitness for use”

He was an American physicist, engineer and statistician. He is also known as the Father of Statistical Quality Control.

He was an American engineer, statistician, professor, author, lecturer, and management consultant.