He is a British entrepreneur who says “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”
THC 107 QUIZ 2
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THC 107 QUIZ 2
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1.
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2.
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He is a German born American economist and a professor at the Harvard Business School.
3.
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He is one of the pioneers in quality research and defined quality as “fitness for use”
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He was an American physicist, engineer and statistician. He is also known as the Father of Statistical Quality Control.
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He was an American engineer, statistician, professor, author, lecturer, and management consultant.
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