Evaluacion 1
2nd Grade
•10 Qs
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Evaluacion 1
Quiz
•
Business
•
2nd Grade
•
Easy
Zilver Sandoval
Used 15+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
2 mins • 2 pts
¿Se puede portar a un cliente, que tiene 20 dias en su operador actual.?
2.
MULTIPLE CHOICE QUESTION
1 min • 2 pts
¿La campaña Full claro Especial en Portabilidad, te da el 50% por los 6 Primeros meses.?
3.
MULTIPLE CHOICE QUESTION
2 mins • 2 pts
¿En, cuántas líneas móviles se le puede dar el Beneficio FULL CLARO.?
4.
MULTIPLE CHOICE QUESTION
2 mins • 3 pts
Selecciona cuáles consideras que son, los puntos importantes de una llamada.
1. Saludo y presentación
2. Resaltar beneficios
3. Sondeo
4. Manejo de objeciones.
Personalizar y resaltar beneficios.
Preguntar si desea ser atendido.
Ser amable y empático.
5.
MULTIPLE CHOICE QUESTION
2 mins • 2 pts
Modalidades de venta en Portabilidad.
CHIP SUELTO - CODE - CUOTAS.
CODE - CUOTAS.
CHIP - SUELTO Y CUOTAS.
CONTRATO DE 12 MESES.
6.
MULTIPLE CHOICE QUESTION
2 mins • 2 pts
Modalidades de venta en Renovación.
CODE - CHIP SUELTO - CUOTAS
CHIP SUELTO - CODE
CODE - CUOTAS
NINGUNA DE LAS ANTERIORES.
7.
MULTIPLE CHOICE QUESTION
1 min • 2 pts
¿Dónde se valida el stock.?
En sisact y el excel de stock.
En siac unico.
En el excel de stock.
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