Ch. 2 Management Slides 1-28

What are considered inputs in an open system within organizations?

• The products and services organizations create.

• The environment and its effects.

• Goods and services organizations take in and transform.

• The internal processes of the organization.

What are the outputs in an open system for organizations?

• The environment and its effects.

• The products and services organizations create.

• Goods and services organizations take in.

• The internal processes of the organization.

What does the external environment of a firm include?

• Forces within the organization

• Culture, values, climate

• Macroenvironment and competitive environment

• Internal policies and procedures

Which of the following is part of the internal environment of an organization?

• Macroenvironment

• Competitive environment

• Culture, values, climate

• External forces

Which of the following is a component of the economy in the macro environment?

• Role of government

• Company culture

• Product design

• Marketing strategies

What aspect of the macro environment involves the stock market?

• Technological environment

• Political environment

• Economic environment

• Social environment

What is a potential consequence of managers focusing on short-term results?

• Increased employee morale

• Long-term success

• Expense of long-term success

• Improved customer loyalty

Why is it difficult to predict economic conditions?

• They are stable over time

• They change over time

• They are always improving

• They are controlled by managers

Which government agency is responsible for regulating securities and exchanges?

• Occupational Safety and Health Administration (OSHA)

• Equal Employment Opportunity Commission (EEOC)

• Securities and Exchange Commission (SEC)

• National Labor Relations Board (NLRB)

What does OSHA stand for?

• Office of Federal Contract Compliance Programs

• Occupational Safety and Health Administration

• Equal Employment Opportunity Commission

• National Labor Relations Board