Before Rpm Training -Jared

How confident do you feel processing BRS on Rpm Manually (New activation not add order process). There is no wrong answer please answer honestly. (Select one)

• 0-25%

• 26-50%

• 51-75%

• 76-100%

What types of ID's can be used for signing up someone for BRS. ( Please select all correct answers)

• Drivers license

• Foreign Passport and Sin Number

• Work or Student Permit

• Provincial Photo ID and Sin Number

• Status card and Sin Number

Where do we find TV waive install credit?

• In the Credits tab

• Under wireline tab

• Under good tv

• Within TV add-ons

You need the account number if you are porting the home phone number from Shaw?

• True

• False

How much for an extra Tv box?

• $8.00

• $7.99

• $10.00

• Free

Where are Gift cards found? (CORP only)

• Credits

• Add-ons

• Service Type

• One time charges

How much do you get off your Brs when you have mobility with bell?

• $10

• $15

• $20

• $25

How much is the Gift card when signing up for a uno tv?

• $50

• $100

• $250

• $0

When looking up a name in Rpm to find an account, what symbol do we use to see everyone with that specific name?

• @

• *

• ^

• <_>

Which is the correct order?

• Create account, create billing profile, run credit check, create wireline, create multi lob

• Create multi lob, billing profile, run credit check, create wireline, finish account order

• Run credit check, create profile, create wireline, create billing profile

• Create account, create billing profile, run credit check, create multi lob, create wireline