What is the primary purpose of ancillary accounts?

• To issue charges for standard water services

• To track customer satisfaction

• To issue charges for services other than standard water/waste water

• To issue charges for standard wastewater services

How can an ancillary account be identified?

• By the billing address

• By the customer's name

• By the 'REF' type premise

• By the account balance

Which company carries out inspections for FOG compliance?

• Environmental Protection Agency

• Uisce Éireann

• Certification Europe Limited

• Dublin City Council

What is the responsibility of the customer regarding grease traps?

• They do not require maintenance

• The customer must maintain them

• They are maintained by the local council

• • Uisce Éireann maintains them

What is the purpose of a trade effluent license?

• To ensure compliance with environmental laws

  
  

• To provide discounts on water bills

• To track water usage

• To allow businesses to discharge liquid waste to public sewers

What does WPRN refer to?

• A compliance rating

• A specific account

• An area

• A billing cycle

What are the credit terms for ancillary accounts?

• 45 days from bill issue date

• 15 days from bill issue date

• 30 days from bill issue date

• 60 days from bill issue date

What is the main purpose of the Freedom of Information Act 2014?

• To increase Government/Public Sector openness, transparency and accountability

• To protect the rights and freedoms of individuals

• To regulate international trade agreements

• To provide financial support to public bodies

Under Data Protection, who can request data?

• Only government officials

• Only employees of Uisce Éireann

• Any living 'natural person' that Uisce Éireann has data on

• • Only journalists and lobbyists

What is the response time for a Data Protection request?

• 10 calendar days

• 30 calendar days

• 20 working days

• 15 working days