Midterms_BusinessComm_Quiz1

What is the primary goal of business communication?

• To reduce costs

• To create conflict

• To exchange information effectively

• To entertain employees

Which of the following is an example of formal business communication?

• A social media post

• A text message between colleagues

• A company-wide email from the CEO

• A conversation at the water cooler

Which communication method is most effective for delivering urgent information?

• Zoom meeting

• Phone call

• Formal letter

• Email

Which of the following is a barrier to effective communication?

• Feedback

• Cultural differences

• Clear messaging

• Active listening

What role does feedback play in the communication process?

• It creates new barriers

• It replaces the need for communication

• It confirms whether the message was understood correctly

• It hinders communication

Which form of communication is best for delivering complex information?

• Posters
  

• Instant messaging

• Social media

• Face-to-face meetings

What is an essential skill for active listening in business communication?

• Preparing a response before listening to the full message

• Ignoring body language

• Maintaining eye contact and not interrupting

• Interrupting when necessary

Which communication channel is best suited for formal business reports?

• Verbal presentation

• Written document

• Email

• Social media

What type of communication is a video conference call?

• Informal

• Verbal and visual

• Written

• Non-verbal

Which of the following is NOT a component of the communication process?

• Budget

• Feedback

• Message

• Sender