ECOPETROL SESION 1 GRUPO 2 HBSC
Professional Development
•10 Qs
Similar activities
Psicopedagogía, sesión #1
Professional Development
•10 Qs
Reconocimiento Perforadora 320XPC
Professional Development
•10 Qs
Scopri se possiamo essere compatibili
KG - Professional Development
•10 Qs
Vert secret - épisode 3
Professional Development
•10 Qs
Quiz 3. El cierre
Professional Development
•11 Qs
¿Cómo tipifico?
Professional Development
•10 Qs
Test Cultura General
Professional Development
•10 Qs
H6308 Heartist Day
Professional Development
•15 Qs
ECOPETROL SESION 1 GRUPO 2 HBSC
Quiz
•
Other
•
Professional Development
•
Medium
jose franco
Used 3+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La orientación al cliente implica que todas las decisiones estratégicas se toman considerando las necesidades/expectativas de los clientes.
VERDADERO
FALSO
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
El servicio al cliente se refiere exclusivamente a las interacciones que los empleados tienen con los clientes durante la venta.
VERDADERO
FALSO
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La orientación al cliente no tiene impacto directo en la innovación de nuevos productos y servicios.
VERDADERO
FALSO
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Una cultura fuerte de orientación al cliente puede contribuir a mejorar la satisfacción y lealtad de los clientes.
VERDADERO
FALSO
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La orientación al cliente requiere la colaboración de todos los departamentos, no solo de las áreas de atención al cliente, comercial y mercadeo.
VERDADERO
FALSO
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Un enfoque en el servicio al cliente significa particularmente resolver problemas cuando los clientes los reportan.
VERDADERO
FALSO
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La orientación al cliente puede ayudar a Ecopetrol a diferenciarse en un mercado altamente competitivo.
VERDADERO
FALSO
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Classlink
Continue with Clever
or continue with
Microsoft
%20(1).png)
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
Similar Resources on Wayground
12 questions
COMUNICAZIONE EFFICACE
Quiz
•
Professional Development
10 questions
Gestión de la Integración (Introducción)
Quiz
•
Professional Development
10 questions
Test Clase 10
Quiz
•
Professional Development
12 questions
About AWG
Quiz
•
Professional Development
10 questions
La vida del Nuevo Pacto
Quiz
•
Professional Development
15 questions
Avaliação de Contabilidade
Quiz
•
8th Grade - Professio...
12 questions
Quiz da Qualidade: Do Compliance à Performance
Quiz
•
Professional Development
10 questions
Estresores en la evaluación
Quiz
•
Professional Development
Popular Resources on Wayground
20 questions
Brand Labels
Quiz
•
5th - 12th Grade
10 questions
Ice Breaker Trivia: Food from Around the World
Quiz
•
3rd - 12th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
20 questions
ELA Advisory Review
Quiz
•
7th Grade
15 questions
Subtracting Integers
Quiz
•
7th Grade
22 questions
Adding Integers
Quiz
•
6th Grade
10 questions
Multiplication and Division Unknowns
Quiz
•
3rd Grade
10 questions
Exploring Digital Citizenship Essentials
Interactive video
•
6th - 10th Grade