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Operations Management: Session 1

Authored by Keshawa Perera

Business

University

Used 3+ times

Operations Management: Session 1
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20 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 20 pts

What is the primary focus of Operations Management (OM)?

Human resource management

Design, operation, and improvement of systems

Marketing and sales strategies

Financial planning and analysis

2.

MULTIPLE CHOICE QUESTION

45 sec • 20 pts

Which of the following best describes a business process?

A collection of unrelated activities

A financial transaction

A series of actions taken to achieve a goal

An individual task performed by a worker

3.

MULTIPLE CHOICE QUESTION

45 sec • 20 pts

What is the main difference between Operations Management and Supply Chain Management?

SCM is concerned with internal processes

SCM is only about logistics

OM focuses on external suppliers

OM deals with internal company operations

4.

MULTIPLE CHOICE QUESTION

45 sec • 20 pts

Which of the following is NOT a characteristic of a service organization?

Output that can be inventoried

High customer contact

Short response time

Intangible output

5.

MULTIPLE CHOICE QUESTION

45 sec • 20 pts

What does productivity measure?

The efficiency of resource use

The quality of products

The amount of capital invested

The number of employees

6.

MULTIPLE CHOICE QUESTION

45 sec • 20 pts

Which of the following is a factor that affects productivity?

Employee satisfaction

Market demand

Management

Brand reputation

7.

MULTIPLE CHOICE QUESTION

45 sec • 20 pts

What type of productivity measure considers all resources used?

Total measure productivity

Partial measure productivity

Single factor productivity

Multifactor measure productivity

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