
Present Tenses and Call Center Vocabulary
Authored by Indiana Ricci
English
2nd Grade
Used 1+ times

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35 questions
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1.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Unscramble the words to form correct sentences in different present tenses.
you / account / can / help / check / me / my / ?
(a)
2.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Unscramble the words to form correct sentences in different present tenses.
is / customer / complaint / a / the / agent / handling / currently
(a)
3.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Unscramble the words to form correct sentences in different present tenses.
resolve / transactions / our / usually / team / quickly / issues
(a)
4.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Unscramble the words to form correct sentences in different present tenses.
have / many / customers / already / spoken / to / I / today
(a)
5.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Unscramble the words to form correct sentences in different present tenses:
call / you / why / waiting / for / so / long / have / been / this / ?
(a)
6.
FILL IN THE BLANKS QUESTION
30 sec • 1 pt
Complete the sentences using the correct present tense and vocabulary related to call centers.
The agent (a) (handle) a difficult customer complaint right now.
7.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Complete the sentences using the correct present tense and vocabulary related to call centers.
I __________ (work) at the call center for three months now, and I __________ (learn) a lot about customer service.
(a)
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