Active Listening Techniques Quiz

What is the primary difference between hearing and listening?

• Hearing involves interpretation.

• Listening is a passive process.

• Hearing is an active process.

• Listening requires conscious effort.

Which of the following is NOT a type of listening?

• Empathetic

• Critical

• Disengaged

• Informational

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

What does the attending stage of listening involve?

• Recalling information from memory.

• Filtering and focusing on messages.

• Understanding the speaker's emotions.

• Delivering feedback to the speaker.

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

Which type of listener appears withdrawn and lacks enthusiasm?

• Passive

• Active

• Involved

• Detached

What is a characteristic of an active listener?

• Fakes attention.

• Appears calm and laid back.

• Uses direct eye contact.

• Avoids making eye contact.

What is one of the benefits of active listening?

• Creates emotional distance.

• Increases misunderstandings.

• Reduces conflict.

• Decreases productivity.

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

What does empathetic listening focus on?

• Logical reasoning.

• Entertainment value.

• The speaker's emotions.

• Analyzing the information.

Which of the following is a technique to become an active listener?

• Ignore the speaker.

• Multitask while listening.

• Provide effective feedback.

• Avoid eye contact.

What is the purpose of paraphrasing in active listening?

• To distract from the message.

• To provide personal opinions.

• To clarify understanding.

• To interrupt the speaker.

What is the role of non-verbal cues in active listening?

• They are irrelevant.

• They enhance understanding.

• They confuse the speaker.

• They should be avoided.

Tags

CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.8.7

CCSS.RL.9-10.7