Chapter 3, 5

What is the omnipotent view of management?

• Managers have little control over organizational success.

• • Managers are directly responsible for an organization's success or failure.

• Managers are constrained by internal and external factors.

• Organizational culture has more influence than managers.

Which of the following is considered an external environmental factor?

• Organizational structure

• Leadership style

• Competitors' actions

• Employee engagement

What does organizational culture refer to?

• A manager's personal values.

• The layout of the organization’s building.

• The shared values and ways of doing things in an organization.

• The laws governing an organization.

Which of the following is NOT a dimension of organizational culture?

• Adaptability

• Attention to detail

• Outcome orientation

• Organizational hierarchy

What does the symbolic view of management suggest?

• Managers have total control over organizational outcomes

• Managers are symbols for organizational outcomes, but external factors are more influential.

• Managers must take all the blame for poor performance.

• Managers set the culture in every organization.

In which environment do managers have the most influence?

• Dynamic and complex environment

• Stable and simple environment

• Unpredictable and fast-changing environment

• Hostile and competitive environment

What role does environmental uncertainty play in managerial decision-making?

• It reduces the need for managers to act.

• It limits managerial options by increasing unpredictability.

• It increases managerial control over external factors.

• It has no impact on organizational performance.

Which of the following best describes a strong organizational culture?

• One where employees are disconnected from the organization's values.

• One where the hierarchy is the most important structure.

• One with little influence on employee behavior.

• One with key values that are intensely held and widely shared.

What is an example of an external force that can affect an organization?

• Governmental policies

• Management practices

• Employee attitudes

• Internal resources

What is a key characteristic of disruptive innovation?

• It reinforces the status quo.

• It slowly integrates into the market without much impact.

• It radically alters existing industries.

• It strengthens larger companies at the expense of smaller ones.