Quiz on Workplace Procedures

What time should you arrive at TG?

• 7:30

• 7:00

• 8:00

• 6:30

What should you do if you are unsure about a task?

• Guess and proceed

• Ask the shift manager

• Ignore it

• Wait until someone tells you

How many pumps of syrup are used for a 16 oz drink?

• 1 pump

• 2 pumps

• 3 pumps

• 4 pumps

What should you do with empty mix containers?

• Throw them away

• Leave them on the counter

• Place them in the sink to be cleaned

• Store them under the register

What should you do if a drink is an online order?

• Deliver it yourself

• Give the kitchen receipt to the Customer Service Associate

• Leave it on the counter

• Ignore it

What should you do with the wrapper on a straw?

• Throw it away

• Keep it for later

• Give straw to the customer unwrapped

• Leave it on the counter

What should you do if you find yourself more than two drink orders behind?

• Work faster

• Ask for help

• Ignore the orders

• Take a break

What should you do with the coffee mixes before using them?

• Stir them

• Shake them well

• Heat them

• Freeze them

What should you do with the front container of iced coffee mixes?

• Use it first

• Empty it before using the back container

• Ignore it

• Refill it immediately

What should you do with hot chocolate boxes?

• Place them in raw goods when empty

• Leave them on the counter

• Store them in the fridge

• Throw them away