Thomas Kilmann Conflict Handling Modes

You and a coworker disagree about the best approach to completing a project. You decide to give in to their idea, even though you believe yours is better, because it’s not that important to you. What conflict-handling mode are you using?

• Competing

• Accommodating

• Avoiding

• Collaborating

Your team is facing a tight deadline, and a disagreement arises on how to proceed. To keep things moving, you tell everyone that you’ll make the decision yourself and move forward. Which conflict mode is this?

• Competing
• Collaborating
• Accommodating
• Avoiding

Two departments are in conflict over resource allocation. You suggest a meeting where each side makes concessions to reach a middle ground. Which conflict-handling mode are you encouraging?

• Competing
  
  

• Accommodating

• Compromising

• Avoiding

During a team meeting, you notice a disagreement about how to solve a customer issue, but you stay silent because you don’t want to create further tension. What conflict mode are you using?

• Competing

• Avoiding

• Collaborating

• Compromising

A coworker comes to you with a concern about how a recent decision was made. Instead of ignoring it or forcing your opinion, you ask for their perspective and work together to find the best solution. What conflict-handling mode are you demonstrating?

• Collaborating

• Competing

• Avoiding

• Accommodating

There’s a conflict between two team members over a new project direction. One team member gives in to the other, even though they strongly believe their idea would work better. What conflict mode did they use?

•  Competing

• Compromising

• Accommodating

• Avoiding

You and a colleague are both vying for leadership on a new project. Instead of collaborating, you make your case aggressively, trying to ensure you get the role. Which conflict-handling mode is this?

• Competing

• Compromising

• Avoiding

• Collaborating

A manager postpones addressing a brewing conflict between two team members, hoping it will resolve itself over time. Which conflict mode does this reflect?

• Avoiding

• Compromising

• Accommodating

• Collaborating

In a team project, two members disagree on a strategy. Both are asked to find a solution that integrates the best of both ideas to achieve a win-win outcome. What conflict-handling mode is this?

• Competing

• Compromising

• Collaborating

• Accommodating

You’re discussing a new policy with a colleague. Neither of you feels strongly about your position, so you each agree to give up part of what you want to quickly find a solution. What conflict mode is being used?

•  Collaborating

• Avoiding

• Competing

• Compromising