Effective Feedback Techniques

The video discusses the elements of effective feedback, emphasizing the importance of timely, behavioral, observational, specific, and reasonable feedback. It highlights the need to focus on behavior rather than the person, provide immediate feedback, observe details, be specific, and balance positive and negative feedback. These principles are applicable in various aspects of life, especially in management roles.

Why is it important to give feedback in a timely manner?

• It discourages the person from improving.

• It makes the feedback less relevant.

• It allows the person to ignore the feedback.

• It helps the person remember the action better.

What should be the focus of behavioral feedback?

• The person's character

• The person's behavior

• The person's appearance

• The person's background

Which of the following is an example of behavioral feedback?

• Improve your eye contact.

• You are not good at speaking.

• You didn't connect with the audience.

• You are a bad speaker.

What should you observe when giving observational feedback?

• The speaker's nonverbal communication

• The speaker's personal life

• The speaker's background

• The speaker's attire

What should you do if you notice a speaker has nervous habits?

• Point it out in a helpful manner

• Ignore it

• Criticize the person

• Make fun of it

Why is it important to be specific in your feedback?

• It discourages the person from improving.

• It makes the feedback more confusing.

• It helps the person understand exactly what to improve.

• It allows the person to ignore the feedback.

What is a good ratio of positive to negative feedback?

• 2:1

• 1:1

• 4:1

• 3:1

What is the main goal of giving feedback?

• To improve the person's behavior

• To make the person feel bad

• To criticize the person

• To ignore the person's actions

What should you avoid when giving feedback?

• Being specific

• Being vague

• Being timely

• Being reasonable

What is the benefit of giving positive feedback along with negative feedback?

• It helps balance the feedback and encourages improvement

• It makes the feedback less relevant

• It makes the person ignore the feedback

• It discourages the person