Chick-fil-A Knowledge Assessment

Chick-fil-A is a leading fast-food chain known for its chicken sandwich and unique business model. Founded by Truett Cathy, the company emphasizes quality, simplicity, and customer satisfaction. Its franchise model is distinct, with Chick-fil-A owning all locations and selecting operators through a rigorous process. The company has expanded across the U.S. and internationally, maintaining its values rooted in Christian faith. Despite occasional scrutiny, Chick-fil-A focuses on serving high-quality food and fostering a positive culture.

What is considered America's favorite fast food according to multiple industry surveys?

• McDonald's Big Mac

• Burger King's Whopper

• Chick-fil-A chicken sandwich

• KFC's Original Recipe Chicken

What cooking method did Truett Cathy develop for Chick-fil-A's chicken?

• Baking with sunflower oil

• Frying with vegetable oil

• Pressure cooking with peanut oil

• Grilling with olive oil

What does the 'A' in Chick-fil-A stand for?

• Amazing

• Affordable

• Authentic

• Top-quality

What practice does Chick-fil-A use to take orders while customers are still in line?

• Automated voice ordering

• Self-service kiosks

• Upstream ordering

• Mobile app ordering

How does Chick-fil-A's franchise model differ from most other fast food chains?

• Chick-fil-A requires no franchise fee

• Franchisees select the locations

• Chick-fil-A owns every location

• Franchisees own the locations

What is the acceptance rate for new Chick-fil-A operators compared to Stanford?

• Not comparable

• Lower than Stanford

• Higher than Stanford

• Equal to Stanford

What is the initial investment required to become a Chick-fil-A operator?

• $5,000

• $10,000

• $20,000

• $45,000

What values does Chick-fil-A emphasize in its day-to-day operations?

• Efficiency and speed

• Profit and expansion

• Humility and generosity

• Innovation and creativity

Why are Chick-fil-A restaurants closed on Sundays?

• To save operational costs

• To allow workers to rest and attend church

• To perform maintenance

• To create anticipation for Monday sales

What are the three areas of focus for Chick-fil-A's charitable giving?

• Healthcare, education, and environment

• Homelessness, hunger, and education

• Animal welfare, hunger, and sports

• Arts, culture, and technology