HL 08 Quiz Change Management

What is change management?

• The process of maintaining the current state of an organization

• The planning, implementing, controlling, and reviewing the movement of an organization from its current state to a new one

• The process of reducing costs in an organization

• The method of increasing employee satisfaction.

What might workers lose that causes resistance to change?

• New skills

• Income, status, or job

• Opportunities for growth

• Support from peers.

What is a result of lack of trust between workers and managers?

• Increased collaboration

• Resistance to change

• Improved communication

• Enhanced motivation

What does the diagram suggest is necessary for change management?

• Strategy and teamwork

• Fear and denial

• Inertia and trust

• Failure and success

Which of the following is a false belief that can cause resistance to change?

• Change is inevitable

• Staying the course is right

• Adaptation is necessary

• Innovation is key.

Which of the following is a reason for inertia in change management?

• Desire for innovation

• Reluctance to change

• Enthusiasm for new ideas

• Support for growth

Which of the following is NOT a factor causing resistance to change?

• A) Fear of the unknown

• B) Fear of failure

• C) Losing something of value

• D) Motivation to change.

What should be introduced to bring quick results?

• Initial changes

• Maximum warning

• Effects on individuals

• Resources in place.

What should always be remembered during change?

• Effects on individuals

• New vision

• Resources

• Quick results

Who developed the Force-Field Analysis?

• Kurt Lewin

• Albert Einstein

• Sigmund Freud

• Isaac Newton