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Chapter 31 On The Job

Authored by Monique Anthony

Life Skills

Professional Development

Used 1+ times

Chapter 31 On The Job
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20 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 20 pts

The best way to encourage your client to________ another appointment is before he or she leaves the salon.

Test

Remember

Rebook

Smell

2.

MULTIPLE CHOICE QUESTION

1 min • 20 pts

Your ____ are the customers that keep coming back to you for service

Best clients

Good clients

Tall clients

Client base

3.

MULTIPLE CHOICE QUESTION

1 min • 20 pts

Once the client has offered to buy, ____

Change your mind

Quit selling

Make them food

Leave

4.

MULTIPLE CHOICE QUESTION

1 min • 20 pts

To become a proficient salesperson, you, you must be familiar with the product being sold, adapt your approach to the client, and be self ________

Confident

Motivation

Involved

Disciplined

5.

MULTIPLE CHOICE QUESTION

1 min • 20 pts

______ also known as upselling service, is the practice of recommending and selling additional services to your clients

Book work

Tickets down-grading

Ticket upgrading

Product selling

6.

MULTIPLE CHOICE QUESTION

1 min • 20 pts

Increase service _____ is one way to increase your income

Prices

Time

Locations

Style

7.

MULTIPLE CHOICE QUESTION

1 min • 20 pts

A monthly _____ includes expenses and income

Dollar

Purchase

Scan

Budget

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