BIZ LEVEL 2 - U12 PERFORMANCE

A. Why were you disappointed by my sales results?

B. Because you didn't ________ your targets once last year.

A: Did your team __________ well at the competition?

B: Well, we didn't win, but we did better than last year.

A: Well, that was encouraging.

A: It's not satisfactory for a company just to make profits.

B: No, it must also be socially ____________ and look after its staff.

A: This article here says that we have a good ________ for reliable service and quick response times.

B: Well, that's excellent. The press often prefer to talk about our bad environmental record.

A: When you evaluated our __________ performance, were the pollution levels acceptable?

B: Well, the results were only average. We could still do a lot better.

A. Did your _______ _______ improve last year?

B. Yes, our results were excellent. We only had

three accidents all year, and none of them were

serious.

• safety record

• satisfactory

• environmental

  performance

• good reputation

A: Why were your profits so poor this year?

B: It's very difficult to _______ _____because our suppliers keep increasing their prices.

• safety record

• workplace diversity

• perform well

• manage costs

A: Have you improved your record on _________ _________?

B: Not really. Our performance here has been disappointing. Only 5% of our employees are from ethnic minorities.

• safety record

• workplace diversity

• perform well

• manage costs