Customer Service Quiz

Customer Service Quiz

University

13 Qs

quiz-placeholder

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Customer Service Quiz

Customer Service Quiz

Assessment

Quiz

World Languages

University

Practice Problem

Hard

Created by

Lâm Nguyễn

Used 1+ times

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13 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is being offered?

A 20-percent discount

Reduced shipping cost

A free 30-day trial

A new credit card

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can customers order?

By sending in a coupon

By making a phone call

By e-mailing the company

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main purpose of this memo?

To announce a new arrangement

To reveal the winner of the remodeling bid

To inform staff of a surprise change

To remind workers that the company is moving.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What can be inferred about the company?

It is not very big.

It occupies several floors.

It is a manufacturer.

It is relatively new.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the writer request readers do?

E-mail their supervisors

Disrupt their routines

Move to the fifth floor

Prepare ahead of time

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What can be inferred about Dennis and Jack?

They were college roommates.

They are related to each other.

They are former colleagues.

They have not known each other long.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main purpose of the note?

To arrange a date for lunch

To inquire about employment

To inform of an award

To offer congratulations

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