TA Bookings

Whether or not they are booked

• Acceptable

• Unacceptable

Waitlist Positions (for bookings)

• Acceptable

• Unacceptable

Cross-referenced bookings

• Acceptable

• Unacceptable

Name corrections

• Acceptable

• Unacceptable

Any information regarding commission

• Acceptable

• Unacceptable

Sending Guest Booking Confirmations

• Acceptable

• Unacceptable

Discussing Folios - if a guest needs to request a copy of their folio

• Acceptable

• Unacceptable

Giving out the booking number

• Acceptable

• Unacceptable

Changing the Cabin Category

• Acceptable

• Unacceptable

Providing the guest's Captain's Circle number if they don't have it. 

• Acceptable

• Unacceptable