technichal ITSEU

A technician notices that an application is not responding to commands and that the computer seems to respond slowly when applications are opened. What is the best administrative tool to force the release of system resources from the unresponsive application?

• Task Manager

• Add or Remove Programs

• Event Viewer

• System Restore

In which folder are application files for 32-bit programs typically located on a computer that is running a 64-bit edition of Windows 7?

• C:\Program Files (x86)

• C:\Application Data

• C:\Users

• C:\Program Files

How many Libraries are created for each user by default on a new Windows 10 installation?

• 5

• 4

• 6

• 2

A technician is designing a hardware preventive maintenance plan for a company. Which strategy should be included in the plan?

• Avoid performing maintenance operations on plug and play devices that are controlled by the operating system.

• Omit performing maintenance operations on components until the equipment malfunctions.

• Only clean equipment that is requested by the customer.

• Schedule and document routine maintenance tasks.

A user notices that some of the programs that are installed before upgrading to Windows 7 no longer function properly. What can the user do to fix this problem?

• Reinstall the programs in Compatibility Mode.

• Change the file system to FAT16.

• Update the driver for the graphics card.

• Lower the UAC setting in the Change User Account Control settings dialog box of the User Accounts control.

What are three common causes of operating systems problems? (Choose three.)

• a corrupted registry

• virus infection

• incorrect IP addressing information

• CMOS battery problem

• failed service pack installation

A user logs into Active Directory on a workstation and the user home directory does not redirect to a network share on a file server. A technician suspects that the group policy setting is incorrect. Which command can the technician use to verify the group policy settings?

• rstrul

• gpupdate

• tasklist

• runas

• gpresult

A corporation has expanded to include multiple remote offices around the globe. Which technology should be used to allow the remote offices to communicate and share network resources privately?

• Remote Assistance

• VPN

• administrative share

• Remote Desktop

Which Windows utility can be used to schedule a regular backup for preventive maintenance?

• Windows Task Manager

• Disk Cleanup

• Windows Task Scheduler

• System Restore

What are two file attributes in the Windows environment? (Choose two.)

• archive

• details

• security

• read-only

• general