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9/27 CC Meeting

Authored by YZA VELASCO

Professional Development

Professional Development

Used 1+ times

9/27 CC Meeting
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

DURING AN APPLICATION:

Do applicants receive any automated notifications throughout the 24 hour hold?

No. Only if you notify them.

Yes.

If they opt in for notifications

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What happens if an applicant wants to continue after the hold clock has expired?

Contact AppLease to reset the hold clock.

Onsite associates can reset the hold clock themselves

They need to start the Applease process from the beginning

Send the applicant away

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the maximum number of occupants allowed in a 2 bedroom?

2

7

5

4

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can applicants remove each other from the application?

Yes, at any time before we push them through on MRI.

Yes, prior to FADV screening kicking off

No, only onsite team can do this

Not sure

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

For Approved with Conditions or Declined applications, does the applicant get the adverse action letter automatically?

Yes

No. We have to send the letter through FADV

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

After pushing through an application, they let you know that they want to remove a roommate. Do you send the lease via AppLease after removing the roommate or do you send it using MRI/LeaseManager?

Applease

MRI/Lease Manager

Not sure

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Are current residents required to complete Onfido when transferring to a different apartment?

Yes. We do this for everyone.

No. They completed this when they first moved in.

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