ENGLISH 5 Unit 2-3 Review

Draw a receipt !

the printed record of a sale is ____________

who produced the product. (produce = ?)

• 1. receipt

• 1. service department

• 1. guarantee

• make

Consumers can receive help from s________ d__________.

being happy with one’s purchase = ?

• happy

• satisfied

• buy

• cheap

an assurance = (a/an) g_________

Good ___________________ keeps customers coming back.

• 1. warranty

• 1. customer service

• money

• boss

If a product is broken, customers may get a _________________?

The returns department also gives _____________

• credits

• and take

• refunds

• money

Do you have a copy of the _______________ ?

• paper

• product

• warranty

• refunds