Customer Service & Connectors

Sometimes Customer Service can be good, ........... other times it can be bad.

• in addition

• and

• but

• furthermore

It's important to ensure clients are happy ......... they continue using your product or service.

• so

• because

• although

• unless

Customer service is the quality of interaction between representatives of a business ...... its customers

• on the contrary

• even though

• while

• and

........ a customer asks for help, good customer service provides help immediately.

• However

• If

• In fact

• Moreover

Let customers know that you want to attend them ....... if you're serving another customer.

• thereby

• for instance

• even

• according to

Phrases ............ 'I apologize', 'please' and 'excuse me' can cause a positive reaction from a customer.

• such as

• certainly

• for example

• during

............., it takes a significant amount of training to provide excellent service to customers.

• Although

• As a matter of fact

• Finally

• Despite

Great customer service involves goodwill gestures. ..............., customizing a coffee cup or sending birthday greetings to a customer.

• Luckily

• Unfortunately

• Regarding to

• For instance

....................., good customer care is when your service to customers meets their expectations.

• Apparently

• Perhaps

• Certainly

• Suddenly

Customer service influences loyalty to a brand. .............., companies often invest making their relationship with customers stronger.

• Therefore

• However

• Because

• In order to