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Professional Development
•19 Qs
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Quiz do Tri
Quiz
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Other
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Professional Development
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Practice Problem
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Hard
Meire Moura
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19 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Mais de 19k clientes foram atendidos pelo time do QC no Zendesk.
VERDADEIRO
FALSO
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Quantos colaboradores foram admitidos nesse tri na squad de Atendimento?
17
16
15
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
O time Animale/OFF recebeu + de 56k interalções nesse trimestre.
VERDADEIRO
FALSO
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
A Animale atingiu 95% de satisfação dos clientes.
VERDADEIRO
FALSO
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
uantas clientes Diamantes foram atendidas pelo time Animale nesse trimestre?
205
200
198
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Quantos contatos a FARM recebeu nesse trimestre?
199.820k
199.993k
198.820k
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Quanto a OFF Premium atingiu no NPS?
72 pontos
76 pontos
78 pontos
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