Wave 70 Quiz #2

How many minutes we can place the customer on hold?

• 3-5 minutes per instance

• 2-3 minutes per instance

• 1 minute per instance

• 4 minutes per instance

TRUE OR FALSE: We can proactively offer silent mute/hold to our customer.

• False

• True

TRUE OR FALSE: Discounts and coupons are being updated daily.

• True

• False

What do we call the loyalty program we have for our customer?

• Rewards For U

• Banner For U

• Only U

• Savings for U

How many banners do we have?

How many divisions we have?

What do we call our loyalty card?

• Clubcard

• Save Card

• Savings Card

• Customer's Card

TRUE OR FALSE: We can create account for our customer.

• TRUE

• FALSE

Please select which on the options is NOT our OWN BRAND.

• Signature Select

• Primo Taglio

• Value Corner

• USDA Choice Beef for Stew

Please select which on the options is not on the list of our Corporate Offices.

• Pleasanton, CA

• Bonifacio Stopover Corporate Center BGC

• Deer Valley, AZ

• Scottsdale, AZ