Lecture 1

What are the components of an Information System?

• Software, Hardware, Data, People, Telecommunications

• Software, Machines, Input, Output

• Telecommunications, Hardware, Output, Feedback

• Software, Feedback, Input, People

Which of the following is NOT a resource that supports Information Systems?

• Hardware resources

• People resources

• Marketing resources

• Data resources

A system can be defined as a collection of interrelated components that work together towards a collective goal. Which of the following is NOT a function of a system?

• Input

• Output

• Processing

• Stagnation

Which of the following is a strategy organizations can use to gain competitive advantage?

• Product removal

• Innovation

• Cost inefficiency

• System degradation

Transaction processing systems and office automation systems fall under which category of Information Systems?

• Managerial Information Systems

• Strategic Information Systems

• Operational Information Systems

• Executive Information Systems

What does cost leadership mean in terms of gaining a strategic advantage?

• Providing goods and services at the lowest possible cost

• Introducing premium-priced goods and services

• Reducing customer satisfaction

• Eliminating competition through high prices

Which of the following is an example of a system that supports managerial decision-making?

• Transaction processing systems

• Executive information systems

• Management information systems

• Office automation systems

Which of the following is a characteristic of Executive Information Systems?

• Supports day-to-day operations

• Assists in long-term strategic planning

• Handles transaction processing

• Provides feedback control

What is the primary goal of a Decision Support System (DSS)?

• To automate office tasks

• To facilitate data entry

• To support problem-solving and decision-making

• To maintain control and feedback

Which of these strategies involves creating a distinction between a company's products and those of its competitors?

• Cost leadership

• Product differentiation

• Innovation

• Diversification