Reverse Logistics
Quiz
•
English
•
University
•
Practice Problem
•
Hard
Liz Juarez
Used 3+ times
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12 questions
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1.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What is the average percentage of returns at some online apparel retailers?
30%
10%
20%
40%
2.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What term is used to describe the practice of buying expensive clothes and returning them after wearing them once?
Wardrobing
Temporary purchase
Strategic return
Luxury return
3.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What percentage of the U.S. GDP represents the value of product returns during the winter holidays?
2.5%
1%
1.5%
2%
4.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Which company was a pioneer in offering easy online returns?
Walmart
Zappos
eBay
Amazon
5.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What percentage of returned products are resold as new, according to Nikos Papaioannou from Amazon?
Minimum
Some
Almost all
None
6.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What type of products are often destroyed in the field (D.I.F.)?
Toys
Furniture
Appliances
Cheap clothing
7.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What strategy have some retailers adopted to reduce return costs?
Eliminate returns
Offer cash refunds
Reduce refund windows
Increase return time
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