Reverse Logistics

Reverse Logistics

University

12 Qs

quiz-placeholder

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Reverse Logistics

Reverse Logistics

Assessment

Quiz

English

University

Practice Problem

Hard

Created by

Liz Juarez

Used 3+ times

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12 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

What is the average percentage of returns at some online apparel retailers?

30%

10%

20%

40%

2.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

What term is used to describe the practice of buying expensive clothes and returning them after wearing them once?

Wardrobing

Temporary purchase

Strategic return

Luxury return

3.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

What percentage of the U.S. GDP represents the value of product returns during the winter holidays?

2.5%

1%

1.5%

2%

4.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Which company was a pioneer in offering easy online returns?

Walmart

Zappos

eBay

Amazon

5.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

What percentage of returned products are resold as new, according to Nikos Papaioannou from Amazon?

Minimum

Some

Almost all

None

6.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

What type of products are often destroyed in the field (D.I.F.)?

Toys

Furniture

Appliances

Cheap clothing

7.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

What strategy have some retailers adopted to reduce return costs?

Eliminate returns

Offer cash refunds

Reduce refund windows

Increase return time

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