Quiz on Question Types and Communication Skills

What is a close-ended question?

• A question that requires a detailed response

• A question that can be answered with one word

• A question that asks for opinions

• A question that starts a conversation

(a)   is an example of an open-ended question.

• Do you like ice cream?
• How did you meet your best friend?
• Is it raining outside?
• Do you have a pet?

What is the purpose of asking open-ended questions?

• To get a yes or no answer

• To elicit lengthier responses

• To end a conversation quickly

• To confuse the listener

Why is it important to pay attention to your posture?

• It shows disinterest

• It sends signals about your mood and trustworthiness

• It makes you look taller

• It helps you speak louder

What should you avoid doing while your mentee is speaking?

• Just listen

• Think about your response

• Check your phone

• Interrupt them

What is the role of facial expressions in communication?

• They are irrelevant

• They help convey emotions and reactions

• They should be avoided

• They confuse the listener

What is a benefit of using open-ended questions in conversation?

• They end the conversation quickly

• They help understand opinions and feelings

• They require no thought

• They are easy to ignore

What is a key aspect of good body language?

• Avoiding all gestures

• Keeping a composed posture

• Crossing your arms

• Looking away frequently

Match the following statements with their purposes.

• Using statements to convey another person's emotions

• To express someone else's feelings

• Using statements to explain the origin of your views

• To avoid expressing personal experiences

• Using statements to refrain from sharing personal stories

• To clarify where your opinions come from

• Using statements to blame others for their behavior

• To accuse others of their actions

An example of an "I" statement is: (a)  

• "You hate math!"
• "I noticed that you seemed frustrat
• "You’re so irresponsible!"
• "You let me down!"