Yuzu Review

Yuzu Review

Vocational training

10 Qs

quiz-placeholder

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Yuzu Review

Yuzu Review

Assessment

Quiz

Other

Vocational training

Hard

Created by

MBS-Direct Orientation

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Yuzu is.....

A system tool that we use to check on student book orders

An online bookshelf that students use to access and view their e-books

A tool we use to find access codes

An online bookstore where students can buy e-books

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

You can access Yuzu from a mobile device or computer?

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Offline access to Yuzu requires the installation of the Yuzu downloadable app

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Once you download an e-book to your Yuzu app, it is only accessible for 1 year

True

False

5.

MULTIPLE SELECT QUESTION

45 sec • 5 pts

Which two system tools do we use when working on Yuzu calls?

AIP

Genesys

BES

Zendesk

VitalSource Manage

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Which version of Windows is required for the Yuzu desktop app?

Windows 10

Windows 7

Windows XP

Windows 98

7.

MULTIPLE SELECT QUESTION

45 sec • 5 pts

Check all of the tasks that we are able to perform for Yuzu interactions (without escalating)

Look up access codes

Resend confirmation emails

Issue Refunds

Change or update email address

Revoke student's access to e-book

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