Authority Protocols Quiz

What do authority protocols do?

• Establish rules and guidelines

• Provide entertainment

• Increase network speed

• Reduce costs

Answer explanation

Authority protocols establish rules and guidelines that govern interactions and behaviors within a system, ensuring order and compliance. The other options do not accurately describe their primary function.

What are the types of authority in the workplace?

• Legitimate, Reward, Coercive, Expert, and Referent

• Democratic, Autocratic, Laissez-faire

• Transactional, Transformational

• Charismatic, Bureaucratic

Answer explanation

The correct answer identifies five types of authority: Legitimate, Reward, Coercive, Expert, and Referent. These types describe how power and influence are exercised in the workplace, unlike the other options which focus on leadership styles.

A line manager is responsible for:

• Overseeing the work of employees

• Managing the company's finances

• Developing marketing strategies

• Designing new products

Answer explanation

A line manager primarily oversees the work of employees, ensuring they meet performance standards and objectives. The other options relate to different roles within a company, not the direct responsibilities of a line manager.

What organisational procedures can a business use to maintain confidentiality?

• Implementing access controls

• Sharing passwords openly

• Posting confidential information on social media

• Ignoring data protection laws

Answer explanation

Implementing access controls ensures that only authorized personnel can access confidential information, thereby maintaining confidentiality. The other options compromise security and violate data protection principles.

What manual storage can be used to maintain confidentiality?

• Locked filing cabinet

• Open shelf

• Public bulletin board

• Shared drive

Answer explanation

A locked filing cabinet is a secure manual storage option that protects sensitive information from unauthorized access, ensuring confidentiality. Other options like open shelves and public bulletin boards do not provide such security.

What are the implications of an employee breaching confidentiality?

• Termination of employment

• Promotion to a higher position

• Increase in salary

• Award for honesty

Answer explanation

Breaching confidentiality can lead to serious consequences, including termination of employment. This is because maintaining confidentiality is crucial for trust and security within an organization.

What is an example of an organisational constraint on document content?

• Budget limitations

• Employee preferences

• Market trends

• Technological advancements

Answer explanation

Budget limitations are a clear organisational constraint on document content, as they directly affect the resources available for creating and distributing documents, unlike employee preferences, market trends, or technological advancements.

What is an example of codes of practice on document content?

• ISO 9001

• GDPR

• HTML

• CSS

Answer explanation

GDPR (General Data Protection Regulation) is a code of practice that governs the content and handling of personal data in documents, ensuring compliance with privacy standards. ISO 9001 relates to quality management, while HTML and CSS are markup and styling languages.

The Copyright, Designs and Patents Act protects which of the following?

• Literary works

• Inventions

• Trademarks

• All of the above

Answer explanation

The Copyright, Designs and Patents Act protects various forms of intellectual property, including literary works, inventions, and trademarks. Therefore, the correct answer is 'All of the above'.

Who should check documents for errors or possible misinterpretation?

• The author

• A proofreader

• A software tool

• A colleague

Answer explanation

A proofreader is specifically trained to identify errors and misinterpretations in documents, ensuring clarity and accuracy. While authors, software tools, and colleagues can help, a proofreader is the most qualified for this task.