Motivating Employees

What needs do people try to satisfy from work?

• Financial needs

• Social needs

• Self-fulfillment needs

• All of the above

Recognition is important to employees because:

• It boosts morale and motivation.

• It has no impact on performance.

• It is only important for managers.

• It provides a sense of safety

According to the text, what are some benefits of having well-motivated workers?

• Increased productivity and efficiency

• Higher absenteeism rates

• Decreased job satisfaction

• Lower quality of work

Which human needs can be satisfied at work according to the text?

• Physiological needs

• Safety needs

• Social needs

• Burnout Needs

Levels of motivation and job satisfaction are different between different groups of workers because:

• They have different work environments.

• They have the same work environments.

• They all have the same job roles.

• They have identical levels of motivation.

Fill in the blank: Research has led to many theories of motivation. These attempt to identify which human needs can be satisfied at work and how workers can be motivated to work hard. These motivation theories attempt to explain the key factors that business managers should focus on to achieve a highly motivated workforce. These theories focus on the assumption that individuals are motivated by the desire to fulfill their inner needs. These approaches focus on: 1) blank and, 2) blank

• Motivation theories focus on fulfilling outer needs.

• How employees can fulfill their own needs outside of their work.

• those human needs that energise and direct human behaviour

• how managers can create conditions that allow workers to satisfy these needs.

What was Frederick Taylor's main aim in his scientific management approach?

• To increase worker satisfaction

• To improve economic efficiency

• To enhance product quality

• To promote teamwork

Which of the following is NOT a step in Taylor's scientific approach to improving worker output or productivity?

• Select workers to perform a task.

• Observe them performing the task and note the key elements of it.

• Train all workers in different methods and allow changes.

• Pay workers on the basis of results, based on the economic man theory.

The term 'piece rate' in Taylor's scientific management refers to:

• A fixed salary for all workers

• Payment based on the number of units produced

• Hourly wages for workers

• A bonus system for team performance

According to Taylor, the payment to workers should be based on:

• Time spent on the job

• The number of units produced

• The level of skill required

• The seniority of the worker