Chapter 4-RIF Test

Which of the following is NOT a concept that helps you manage your time effectively?

• Organizing

• Prioritizing

• Procrastinating

• Focusing

Part of effective time management is prioritizing tasks. Which of the following is NOT a code that you would use when setting priorities?

• Do

• Delegate

• Designate

• Delay

Suppose that Bill and JoAnne are sales associates at a retailer. Bill says to JoAnne: "I’m not getting to work the shifts I want—I can’t believe that Alexis only gave me 6 hours this week. I don’t even think I can make my rent this month if this doesn’t change." What’s the problem that Bill is facing?

• He doesn’t like the times when he works

• He isn’t getting assigned enough hours and worries about the financial consequences of having a lighter schedule than he expected

• He doesn’t like his manager

• He wants to work in a different part of the store

Which of the following is a SMART goal?

• I will improve my sales.

• I will increase my monthly sales volume by 20% by the end of March.

• I will increase my sales volume until my manager is happy with my performance.

• I will increase my monthly sales volume every month.

What’s the term for a very brief speech that you can use to sell yourself to people you meet?

• An introduction

• A keynote speech

• An elevator pitch

• A sales presentation

If you have a job interview scheduled for 1:00 PM, when’s the best time to arrive at the store where you’re being interviewed?

• 1:00 PM

• 12:30 PM

• 12:45 PM

• 12:59 PM

Which of the following should you NOT do in a virtual interview?

• Make eye contact with the interviewer.

• Make sure your background is clean and uncluttered.

• Dress professionally.

• Keep your camera off, so the interviewer can hear you but not see you.

What’s the standard method to use to thank an interviewer after the interview?

• Via email

• Via text message

• Via phone call

• By sending a card in the mail

When should you send a thank-you note after an interview?

• 15 minutes after the interview

• Within 24 hours after the interview

• Within 48 hours after the interview

• The week after the interview

Which of the following comments would be inappropriate in a social media post?

• Retail friends: I'm looking for a sales associate position, so if you know anyone, feel free to mention me!

• Joe, send me your demo reel and I'll talk to my producer friend about you.

• Quit my job today! No more being exploited and unappreciated!

• Thanks to Walgreens for filling my prescription so quickly!