COAT PROJECT POP QUIZ

How many Solution Delivery tickets took 154 days to process

• 248
• 153

• 89

• 312

Name one of the 4 initiative that COAT implemented

(a)  

How many SOAR-developed solutions suffered from delay?

• 29 solutions had an average delay of 41 days
• 14 solutions had an average delay of 78 days

• 48 solutions had an average delay of 23 days

• 17 solutions had an average delay of 41 days

What automation tool was used to produce ISMSDO age report

(a)  

How much did the cycle time improve?

• 26%

• 77%
• 49%

• 13%

Answer explanation

Cycle time reduction was from 154 days to 35 days

What is the meaning of ISCS?

• Intelligent Solution Computing Standard

• Internet Server Controls Standard

• Intelligent Solution Controls Standard

What is the C in COAT Project?

(a)  

How many Xceptor solutions were transitioned by the Team?

• 32

• 63

• 107

• 85

What is the volume reduced down to?

• 98

• 73

• 61

• 40

Answer explanation

As of this date its down to just 10 tickets in the backlog

What is the T in COAT Project?

(a)