Chapter 9 Review

____________________ is how written information is presented on a printed page or computer screen.

• Font

• White space

• Typeface

• Format

Which of the following describes the information included after the signature in a letter?

• Guide word

• Postscript

• Salutation

• Memo

Which of the following lists the correct order of standard e-mail elements?

• Inside address, salutation, message, signature, notation

• Header, salutation, message, notation, complimentary close, signature.

• Subject line, message, complimentary close, signature, notation.

• Header, salutation, message, complimentary close, signature.

Which of the following lists the correct order of standard letter elements?

• Date, inside address, salutation, body, complimentary close, signature, notation

• Date, notation, salutation, body, complimentary close, signature, inside address

• Inside address, date, salutation, body, complimentary close, notation, signature

• Inside address, date, salutation, body, complimentary close, notation, signature

What information is typically found at the top of a memo?

• To, date, subject, notation.

• To, from, subject, notation.

• To, from, date, subject.

• From, date, subject, notation.

The _________ is the typeface, size, and style of characters.

• Style sheet

• format

• font

• template

___________ is a style in which there is no punctuation after the salutation or complimentary close.

• Open punctuation

• Closed punctuation

• Mixed punctuation

• Standard formatting

What indicates the person who keyed a letter?

• Complimentary close.

• Enclosure Notation

• Inside address.

• Reference initials.

Which of the following is NOT an example of a productivity tool commonly found in e-mail software?

• Address book

• Backwards option

• Calendar and planning tools

• Reply options

What is commonly found in a signature block?

• The writer's name and address.

• The writer's name and enclosure noation.

• The writer's name and reference initials.

• The writer's name, title, and department.