Understanding KPIs and Departments

What is the primary purpose of KPIs in an organization?

• To track employee attendance

• To provide a way to measure performance against strategic goals

• To reduce operational costs

• To replace financial audits

Which KPI would best assess the efficiency of production in a manufacturing company?

• Customer Acquisition Cost (CAC)

• Overall Equipment Effectiveness (OEE)

• Social Media Engagement Rate

• Employee Satisfaction Score

What is a Key Performance Indicator (KPI)?

• A random statistic

• A measurable value that demonstrates how effectively a company is achieving key business objectives

• A qualitative measure of employee satisfaction

• A financial report

What is the primary purpose of fabric inspection?

• To determine the fabric's color

• To check for defects and quality

• To measure fabric length

• To evaluate fabric cost

What defect is often described as small fibers that protrude from the surface of the fabric?

• Fading

• Pilling

• Twill

• Fraying

What defect results from incorrect needle selection during sewing?

• Seam slippage

• Tucks

• Unraveling

• Twisting

Which department focuses on analyzing market trends and consumer behavior?

• Sales

• Marketing

• Research and Development

• Finance

Which department is responsible for forecasting demand and planning production schedules?

• Merchandising

• Production

• Sales

• Logistics

In a retail context, which department would be responsible for visual displays and store layout?

• Marketing

• Merchandising

• Design

• Operations

In which department would you typically find the customer service team?

• Production

• Retail

• Design

• Quality Control