E-Business Management Quiz

What does E-Business refer to?

• The management of human resources

• The use of physical stores for transactions

• The development of software applications

• The use of internet technologies for business operations

Which of the following is a component of E-Business?

• Customer Relationship Management (CRM)

• Human Resource Management (HRM)

• Manufacturing Process Management

• Retail Store Management

What does B2C stand for in E-Commerce?

• Business-to-Client

• Business-to-Customer

• Business-to-Company

• Business-to-Consumer

Which of the following is an advantage of E-Business?

• Higher operational costs

• Increased physical inventory

• Global reach

• Limited operational hours

What is a major disadvantage of E-Business?

• Lower operational costs

• 24/7 availability

• Increased customer trust

• Security risks

Which type of E-Commerce involves transactions between consumers?

• Consumer-to-Consumer (C2C)

• Business-to-Consumer (B2C)

• Business-to-Business (B2B)

• Business-to-Government (B2G)

What is one of the key features of E-Commerce?

• Reduced customer engagement

• Increased sales opportunities

• Limited payment options

• Physical store presence

Which of the following is a type of E-Commerce model?

• Consumer-to-Employee (C2E)

• Employee-to-Consumer (E2C)

• Business-to-Government (B2G)

• Business-to-Employee (B2E)

What does CRM stand for in the context of E-Business?

• Corporate Resource Management

• Customer Revenue Management

• Customer Relationship Management

• Consumer Resource Management

Which technology is increasingly used in E-Commerce for personalized recommendations?

• Cloud Computing

• Virtual Reality (VR)

• Artificial Intelligence (AI)

• Blockchain